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Question

direct debit

  • July 14, 2026
  • 1 reply
  • 5 views

For some reason this months bill hasn’t gone from my bank account . Is there a problem with ID not calling for my direct debit? 

1 reply

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  • iD Mobile Employee
  • July 14, 2026

Hi ​@Jaynelee 

 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks.

 

Zandile m

The iD Mobile Team