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Community Member
July 14, 2026
Question

direct debit

  • July 14, 2026
  • 1 reply
  • 8 views

For some reason this months bill hasn’t gone from my bank account . Is there a problem with ID not calling for my direct debit? 

    1 reply

    iD Mobile Employee
    July 14, 2026

    Hi ​@Jaynelee 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

     

    Zandile m

    The iD Mobile Team 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.