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Question

direct debit

  • August 11, 2026
  • 2 replies
  • 7 views

I accidentally removed my direct debit from my bank account. I then entered my bank details on the app, will this restart the payment plan or will I need to ring iD to set it up again?

2 replies

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  • iD Mobile Employee
  • August 11, 2026

Hi ​@Amilou1812 

 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks.

 

Zandile M

The iD Mobile Team


  • Author
  • New Contributor
  • August 11, 2026

Hi ​@Amilou1812 

 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks.

 

Zandile M

The iD Mobile Team

I haven't got a private message