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Community Member
Aug 19, 2026 10:47 AM UTC

Direct Debit

Please can I confirm that a direct debit is set up to pay my bills because I have done this previously but the payments have not been going out ? 

    1 reply

    Zandile M
    iD Mobile Employee
    iD Mobile Employee
    Aug 19, 2026 2:09 PM UTC

    Hi ​@bluestar 

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

     

    I'll speak to you there.

     

    Thanks.

     

    Zandile M

    The iD Mobile Team 

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