direct debit

Forum|Forum|8 days ago
September 3, 2026
1 reply
9 views

I set up my direct debit for the 21st of each month yesterday, I got an email today saying your going to take my direct debit on the 16th of each month??

Poor. I've only just joined you too.

DirectDebit

Hosai W

iD Mobile Employee

Hi @Greeny4175

Thank you for getting in touch with us, please accept my apologies for any inconvenience caused to you in relation to the direct debit issues.

Please be advised that the first bill is generated a day after the plan is activated and due 14 days later.

Thanks,
Hosai

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