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New Contributor
November 8, 2025
Solved

Direct debit date

  • November 8, 2025
  • 2 replies
  • 93 views

Hello, Good afternoon.

What date do I change my direct debit to so my allowance refreshes on the 1st of each month?

 

Thanks 

 

    Best answer by Isa M

    Hi ​@Timowned12 ,

    Please be advised that your bill is taken after 14 days from the day that you get your allowances. So, to make sure that you get your allowances on the 1st. Please change your billing date to the 15 of each month. These are the steps to change the billing date on the app:

    How to change payment date:
    1. Click on bills.
    2. Manage your payments.
    3. Change payment date.

    Thanks,

    Isa🎀

    2 replies

    Isa MAnswer
    iD Mobile Employee
    November 8, 2025

    Hi ​@Timowned12 ,

    Please be advised that your bill is taken after 14 days from the day that you get your allowances. So, to make sure that you get your allowances on the 1st. Please change your billing date to the 15 of each month. These are the steps to change the billing date on the app:

    How to change payment date:
    1. Click on bills.
    2. Manage your payments.
    3. Change payment date.

    Thanks,

    Isa🎀

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    November 8, 2025

    Thank you for your quick response.