Skip to main content
Community Member
Minnsy75
Community Member
June 5, 2026
Question

Direct debit issues

Hi I wish to change my direct debit details but keep getting an error message please help.

    1 reply

    iD Mobile Employee
    Michael Z
    iD Mobile Employee
    June 6, 2026

    Hi ​@Minnsy75 

     

    If you are unable to update your Direct Debit details via the app due to an error, we recommend contacting our Live Chat team at https://www.idmobile.co.uk/live-chat  They will be able to assist you further and help you update your details.

     

    -Michael Z

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement