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Question

Direct debit issues

  • June 5, 2026
  • 1 reply
  • 8 views
M
Community Member

Hi I wish to change my direct debit details but keep getting an error message please help.

    1 reply

    M
    iD Mobile Employee
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    • Michael Z
    • iD Mobile Employee
    • June 6, 2026

    Hi ​@Minnsy75 

     

    If you are unable to update your Direct Debit details via the app due to an error, we recommend contacting our Live Chat team at https://www.idmobile.co.uk/live-chat  They will be able to assist you further and help you update your details.

     

    -Michael Z

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