does direct debit start when activate esim or when i purchased it? | iD Mobile Community
Skip to main content
Answer

does direct debit start when activate esim or when i purchased it?

  • August 17, 2025
  • 2 replies
  • 83 views

Hi, I’ve just bought as payg esim, it’s automatically set me up on a direct debit to come out at the end of the month. I thought that the plan wouldn’t start until I activate the eSIM which I don’t plan to for 3 weeks until my old sim finishes its contract. So when is the direct debit/payment active? From moment I purchase the sim? Or when I activate the sim? Thanks for any help 

Best answer by WelshPaul

Pay and Go doesn’t offer direct debit payment options. It sounds like you purchased a pay monthly plan, so you’ll be charged from the day you receive the SIM/eSIM. 

2 replies

WelshPaul
Platinum 
Contributor
Forum|alt.badge.img+26
  • Platinum 
Contributor
  • Answer
  • August 17, 2025

Pay and Go doesn’t offer direct debit payment options. It sounds like you purchased a pay monthly plan, so you’ll be charged from the day you receive the SIM/eSIM. 


Tom
iD Mobile Employee
Forum|alt.badge.img+25
  • iD Mobile Employee
  • August 18, 2025

Hi ​@Crjwhite 

 

As ​@WelshPaul says, it sounds like you’ve purchased a contracted PAYM plan, not a PAYG.

 

Pay monthly plans are charged upon dispatch of the order, not upon activation of the SIM on your side.

 

Tom