Don’t want to be charged, when i have paid
You of course tired to take my bill payment yesterday however it bounced. I have paid through the app on the same day but have received a text today stating the payment failed and you will try and take the payment in the next 5 days. I can see the first payment had failed on the app but I don’t believe you have registered that I have paid it. Please can you confirm you will not try and take the payment again when I have paid it?