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Question

Dorect debit not been took out

  • November 11, 2025
  • 2 replies
  • 37 views
R
New Contributor

My DD date is the 7th of every month, yet my one for November still hasn’t been taken, can someone message me and give me an update on why it’s not been taken out yet please 

    2 replies

    andewhite
    Platinum 
Contributor
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    • andewhite
    • Platinum 
Contributor
    • November 12, 2025

    The iD Community members here in this public forum can’t access your private iD account information, ​@Rampton92.

    You’ll need to contact iD Customer Service about your direct debit arrangements - reach-out using the iD Mobile online Live Chat service, and tell the 24/7 chatbot you’d like to “talk to a person”.

    The advisers work until 8pm on weekdays. 

    Forum member (non-iD).
    Geluk
    Silver Contributor
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    • Geluk
    • Silver Contributor
    • November 12, 2025

    By “took out”, presumably you meant to say “taken out”😁

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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