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Community Member
April 9, 2026
Question

double charged

  • April 9, 2026
  • 2 replies
  • 8 views

I have upgraded my plan back in febauray but im getting double charge for the same number.

How do i go about getting this sorted as there no one i can talk to?

    2 replies

    New Contributor
    April 9, 2026

    Id find out the complaints number or email idmobile complaints im sure Google will have an answer to this. HOPE THIS HELPS

    Mr Id mobile Customer
    iD Mobile Employee
    April 9, 2026

    Hi ​@RKM2292,


    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.