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Question

double charged

  • April 9, 2026
  • 2 replies
  • 4 views
R
Community Member

I have upgraded my plan back in febauray but im getting double charge for the same number.

How do i go about getting this sorted as there no one i can talk to?

    2 replies

    J
    New Contributor
    • Jasonrayment
    • New Contributor
    • April 9, 2026

    Id find out the complaints number or email idmobile complaints im sure Google will have an answer to this. HOPE THIS HELPS

    K
    iD Mobile Employee
    Forum|alt.badge.img+2
    • Kwanele Z
    • iD Mobile Employee
    • April 9, 2026

    Hi ​@RKM2292,


    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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