double charged for last theee months on my phone.

1 reply
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I have started to get charger twice per month for no reason how can I stop this.

Owethu M

iD Mobile Employee

Hi @Unicorn2020,

Thank you for reaching out.

We’re sorry to hear that you believe you are being charged twice and understand how concerning this must be.

As we’ll need to review your account and billing in detail to understand what the charges relate to, please contact us via Live Chat or send us a direct message through our social media platforms. A member of the team will be able to investigate this for you and check exactly what is appearing on your account.

Owethu