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Community Member
Abbiemearns
Community Member
September 28, 2026

double payment

Hi, I accidentally paid my bill twice this month. Would it be possible for one of the payments to be refunded please? Any help with this would be much appreciated. Thanks! 

1 reply

Hosai W
iD Mobile Employee
Hosai W
iD Mobile Employee
September 29, 2026

Hi ​@Abbiemearns 
 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,
Hosai

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