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double paymnets

  • April 23, 2026
  • 1 reply
  • 3 views

I have paid my bill twice in the same day as it didn’t process the first time but it’s been took out my bank twice now 

1 reply

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  • iD Mobile Employee
  • April 23, 2026

Hi ​@Stacey 1577,


I've just sent you a private message to help get this sorted.


To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


I'll speak to you there.


Thanks.