Community Member

Question

Early termination charge

3 replies
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When I query the cost of cancelling my contract early the charge varies and can go up or down e.g. last week ( 6 days ago) it showed £126.80, today the response is £152.57. This has happened with previous queries. What is the explanation for this please.

iD Mobile Employee

Hi @And164,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks.

Kwanele

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New Contributor

Hi

I have experienced a similar issue, But I have been sent a bill for 400 something odd pound. Whereas my initial monthly payment was 17£

iD Mobile Employee

Hi @Yusufk

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks.

Michael Z

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.