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Community Member
Sammy1993
Community Member
September 30, 2026
Question

end if contract

  • September 30, 2026
  • 1 reply
  • 5 views

Hello. So I am coming to the end of my contract and I'm not ready to upgrade my phone yet but my bill is going to stay the same? Shouldn't my monthly bills come down because I have finished paying of the phone contrac 

    1 reply

    iD Mobile Employee
    Zandile M
    iD Mobile Employee
    October 1, 2026

    Hi ​@Sammy1993 

     

    Thank you for getting in touch with us. 

     

    I understand your concern. When your minimum term ends, your contract does not automatically stop, and your monthly plan charge will continue unless you make changes to your account.

    If you are happy with your current handset and do not wish to upgrade at this time, a SIM-only plan could be a great option. SIM-only deals are cheaper as they do not include the cost of a new handset and can help reduce your monthly bill while allowing you to keep your current phone and number.

    We would be happy to review the SIM-only options available on your account and help you find a plan that best suits your needs and budget.

     

    Thank you,

     

    Zandile M

    The iD Mobile Team 

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