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Marian Moran
Community Member
Community Member
October 6, 2025
Question

extension on paying my bill in full

  • October 6, 2025
  • 3 replies
  • 31 views

Could I please have an extension to pay my bill in full. I can pay on the 13th October 2025. Thank you. 

    3 replies

    Tom
    iD Mobile Employee
    iD Mobile Employee
    October 6, 2025

    Hi ​@Marian Moran 

     

    We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

     

    To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

     

    Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

     

    We’ll see you there. 

     

    Tom

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    New Contributor
    June 9, 2026

    Hi I’ve got an overdue balance and my services have been suspended but I’ve currently experienced financial difficulties due to unforeseen circumstances because my car needed unexpected repairs which took all my money to fix this month. I’ll be back on track on my next payment date which is 27th June. 

    Owethu M
    iD Mobile Employee
    iD Mobile Employee
    June 9, 2026

    Hi ​@Ldanielle85

     

    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

     

    Owethu