Skip to main content
Community Member
April 22, 2026
Question

extra bill for month so please any one help me and i want to leave id mobile

  • April 22, 2026
  • 1 reply
  • 9 views

Haye Goodmorning 

i have plain for monthy 10£

last feb you charge me 60£ a month and now that months as well so please can you tell mw why its goes up my monthly is 10£ 

 

    1 reply

    Lamiya C
    iD Mobile Employee
    iD Mobile Employee
    April 22, 2026

    Hi ​@Muhammad1122,
     

    Good morning.
     

    Thanks for your message, I understand your concern, that’s a big difference from £10 to £60.
     

    What could cause this:

    A higher bill is usually due to:
    • Out-of-bundle usage (extra calls, texts, or data)
    • Add-ons or subscriptions
    • Charges from a previous billing period
    • Roaming or premium numbers
     

    How to check in the app:

    You can view a full breakdown by:
    • Opening the iD Mobile app
    • Going to Bills / Billing section
    • Selecting the month you want to check
    • Tapping on the bill to see itemised charges

     

    Lamiya

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.