Skip to main content
Question

extra bill for month so please any one help me and i want to leave id mobile

  • April 22, 2026
  • 1 reply
  • 3 views
M
Community Member

Haye Goodmorning 

i have plain for monthy 10£

last feb you charge me 60£ a month and now that months as well so please can you tell mw why its goes up my monthly is 10£ 

 

    1 reply

    Lamiya C
    iD Mobile Employee
    Forum|alt.badge.img+10
    • Lamiya C
    • iD Mobile Employee
    • April 22, 2026

    Hi ​@Muhammad1122,
     

    Good morning.
     

    Thanks for your message, I understand your concern, that’s a big difference from £10 to £60.
     

    What could cause this:

    A higher bill is usually due to:
    • Out-of-bundle usage (extra calls, texts, or data)
    • Add-ons or subscriptions
    • Charges from a previous billing period
    • Roaming or premium numbers
     

    How to check in the app:

    You can view a full breakdown by:
    • Opening the iD Mobile app
    • Going to Bills / Billing section
    • Selecting the month you want to check
    • Tapping on the bill to see itemised charges

     

    Lamiya

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement