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New Contributor
SukiD
New Contributor
July 23, 2026
Question

extra charge of £5 when i transitted throigh geneva

I passed through Geneva Airport the other day and then found out had a £5 charge on my bill. What’s this for please? I didn’t make any calls or sending any messages or WhatsApp or use the Internet.

1 reply

Hosai W
iD Mobile Employee
Hosai W
iD Mobile Employee
July 24, 2026

Hi ​@SukiD,
 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,
Hosai

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