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Community Member
Maria2424
Community Member
August 14, 2026

extra charges for text messages

I have a plan with unlimited text messages and unlimited minutes. I have been charged £24 stating that I used up all my text messages. Why is this?

    1 reply

    iD Mobile Employee
    Zandile M
    iD Mobile Employee
    August 15, 2026

    Hi ​@Maria2424 

     

    Thank you for getting in touch with us. 

    I am so sorry that you have been charged £24.00 please send us a private message via our socials (Facebook or Instagram) so that we can assist you.

     

    Thank you,

     

    Zandile M

    The iD Mobile Team 

        

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