Community Member

Question

extra charges on my bill that shouldnt be there

Why is my bill more than what it should be

Silver Contributor

Why is my bill more than what it should be

What was the charge related to?

Maybe the charge was not within your bundle package, was it a call, text or data charge?

Did you have enough allowance on your plan at the time

Joe

Android OS 16 - Nothing Phone 2, (Samsung Galaxy S 25 Ultra Here to help, I do have a life. 😉

iD Mobile Employee

Hi @Ellielock.x,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks,
Hosai

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

2 replies