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Community Member
August 18, 2026
Question

extra charges x 2 (£8 x 2)

I have been billed extra two months in ago. 
 

£10 (normal bill) 

then extra (£8) two extra times whyyyyy I’ve been recommending you lots now I’m being extra charged 

    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    September 14, 2026

    Hi ​@Abbymayes,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M

    The iD Mobile Social Media Team

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