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Active Contributor
Bill Rowland
Active Contributor
October 15, 2025
Question

Final bill

I terminated my plan 14th Oct, one year after commencing the plan and have paid charges to 14th Oct why is ID invoicing me for the period 14th Oct to 14 Nov

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    1 reply

    andewhite
    Platinum 
Contributor
    andewhite
    Platinum 
Contributor
    October 16, 2025

    There is a 30-day notice period when you cancel your iD contract, ​@Bill Rowland. 

    Did you follow one of the procedures given in this community article? 

    Did you use a PAC or STAC to end your iD contract?

    Forum member (non-iD).

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