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New Contributor
April 10, 2026

Final bill

  • April 10, 2026
  • 3 replies
  • 21 views

Can I pay off my final bill in installments? 

    3 replies

    iD Mobile Employee
    April 10, 2026

    Hi ​@F_rego,

     

    Thanks for your message.

     

    Kindly note that we’re unable to offer installment plans.

    However, if your account is passed to a debt collection agency, you can contact them directly to arrange a payment plan or installments with them.

     

    Thanks.

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    F_regoAuthor
    New Contributor
    April 10, 2026

    Until when do I have to pay off my final bill in that case? 

    iD Mobile Employee
    April 11, 2026

    Hi ​@F_rego 

     

    Thank you for getting in touch with us. 

     

    Your final bill will need to be paid by the payment due date shown on the bill itself. This is usually around 14 days after the bill is issued, but the exact date will always be confirmed clearly on your final statement.

    However, with debt agency collection I cannot confirm I am so sorry.

     

    Thank you,

     

    Zandile  M

    The iD Mobile Team 

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