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Question

Final Bill

  • June 15, 2026
  • 1 reply
  • 22 views

  • Community Member

On Sunday 7th June I requested by text message what my estimated final bill would be if I end my contract. At that date it was just over £50. I have then requested what it would be today, and it is now just over £90. Surely, if you have an end date for a contract, the amount that is to be paid to terminate that contract is calculated by the number of days left of that contract. Therefore, I do not understand how the final bill increases as the number of days to the end date decreases. 

1 reply

Gemma M
iD Mobile Employee
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  • iD Mobile Employee
  • June 16, 2026

Hi ​@16YH,

 

I've just sent you a private message to help get this sorted.

 

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

 

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

 

We'll speak to you there.

 

Thanks,

 

Gemma M

The iD Mobile Social Media Team