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Community Member
June 15, 2026
Question

Final Bill

  • June 15, 2026
  • 1 reply
  • 26 views

On Sunday 7th June I requested by text message what my estimated final bill would be if I end my contract. At that date it was just over £50. I have then requested what it would be today, and it is now just over £90. Surely, if you have an end date for a contract, the amount that is to be paid to terminate that contract is calculated by the number of days left of that contract. Therefore, I do not understand how the final bill increases as the number of days to the end date decreases. 

    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    June 16, 2026

    Hi ​@16YH,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M

    The iD Mobile Social Media Team

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