final bill and refund not receives | iD Mobile Community
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Question

final bill and refund not receives

  • December 4, 2025
  • 1 reply
  • 10 views

hi. after deciding to leave , I received with a final bill negative and been told in the email if that's the case that it is a refund. I haven't received this amount yet since the date of the email on 14 Nov

1 reply

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  • iD Mobile Employee
  • December 4, 2025

Hi ​@mrock,

 

I've just sent you a private message to help get this sorted.

 

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

 

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

 

I'll speak to you there.

 

Thanks.

 

Gemma 

The iD Mobile Social Media Team