I returned my new phone before even opening the package or inserting the sim card so there was no usage but I am still being charged a final bill of £5.26Why?

An iD SIM is activated upon dispatch, meaning you’ve been connected to the iD network, @lypt.Whether or not youuse the iD SIM, you’ll be charged for the number days your iD SIM is connected to the iD network.

As @andewhitestates above. It’s pro rata billing chargefor the days between activation and cancellation (line rental).

Final bill charge even though no usage

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