i don't understand final bill as thought i should have had a refund as paid enough up front before i ported my number which went live on Tuesday 3/3/26
Question
Final bill doesn't look right?
+3Hi
We’re sorry for the confusion regarding your final bill and completely understand why this is concerning. To look into this further and ensure your account is reviewed securely, please contact us privately via the iD Mobile app, live chat, or direct message.
Once we have your details, we’ll be able to investigate and clarify any outstanding charges or refunds.
Thank you for your patience.
Owethu
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