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Question

final bill increased

  • August 24, 2025
  • 3 replies
  • 35 views

Hi

I checked my leaving info a few days ago and the amount was £53.82 and i did it again today and its increased to over £99 pound... why is that?? I am near the end of my contract next month? So why now i am paying more????

3 replies

Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • August 27, 2025

Hey there ​@Aimeemc88, it’s likely that since previously requesting the final amount, a new invoice has been created, adding to the total. If you do end up overpaying at all, we’d refund you automatically.

 

Thanks,

Tyler


  • Author
  • New Contributor
  • August 27, 2025

Hi yes i got a new bill.. my request to leave is going through today... so hopefully my final bill wont be as much... is there a way to work out what i should be paying? Please


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • August 30, 2025

Hey there ​@Aimeemc88, the final bill should’ve been sent through by now.

 

Thanks,

Tyler