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New Contributor
August 24, 2025
Question

final bill increased

  • August 24, 2025
  • 3 replies
  • 56 views

Hi

I checked my leaving info a few days ago and the amount was £53.82 and i did it again today and its increased to over £99 pound... why is that?? I am near the end of my contract next month? So why now i am paying more????

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    3 replies

    Tyler C
    iD Mobile Employee
    iD Mobile Employee
    August 27, 2025

    Hey there ​@Aimeemc88, it’s likely that since previously requesting the final amount, a new invoice has been created, adding to the total. If you do end up overpaying at all, we’d refund you automatically.

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Aimeemc88Author
    New Contributor
    August 27, 2025

    Hi yes i got a new bill.. my request to leave is going through today... so hopefully my final bill wont be as much... is there a way to work out what i should be paying? Please

    Tyler C
    iD Mobile Employee
    iD Mobile Employee
    August 30, 2025

    Hey there ​@Aimeemc88, the final bill should’ve been sent through by now.

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.