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Community Member
Tim Clarke
Community Member
October 12, 2026

Final direct debit

I recently left ID and switched to another provider. I had 2 accounts with you and they were both out of contract. This morning i got a £75 final payment taken from this account !!!

Could someone please check that this is corect ?

    1 reply

    Owethu M
    iD Mobile Employee
    Owethu M
    iD Mobile Employee
    October 13, 2026

    Hi ​@Tim Clarke, 

     

    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

     

    Owethu

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