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Community Member
Jul 5, 2026 6:19 PM UTC
Question

free gift

i have upgraded my phone and was told i could claim a free galaxy a11+tab but it is asking for a invoice number but everything was done over the phone and i have not got a invoice number

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    1 reply

    iD Mobile Employee
    Jul 8, 2026 6:22 PM UTC

    Hi ​@dave058Ā 

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    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ā€˜Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

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    Thanks.

    Michael Z

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.