Skip to main content

My wife and I are both paying two direct debits a month but have only three plans. Who do I speak to about getting this sorted be refunded?

If you have four direct debits between you then you have four accounts/lines between you. You need to speak to a live chat agent, you can do so by clicking on the following link:

https:idmobile.co.uk/live-chat

 

Cheers. It’s all very bitty. Live Chat isn’t obviously accessible in my opinion. 

Hey @amgems70, Welcome to Community! Our apologies for the late reply, we’re very busy on community at the moment.

 

Were you able to get through to live-chat and were they able to assist further?

 

Thank you,

Tyler

Cheers. It’s all very bitty. Live Chat isn’t obviously accessible in my opinion. 

Have you tried https://idmobile.co.uk/live-chat, @amgems70?

 

All good thanks. 

@amgems70 We’re glad to hear! :)

 

Kind regards,

Tyler

Reply


Terms & Conditions