Good evening. A payment was taken from me today. How do I pay for my contract? Will the payment be taken automatically again, or do I need to make the payment myself? If I need to pay it myself, how can I do this? Thank you, Natalia Galkina.

3 replies
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Hosai W

iD Mobile Employee

Hi @Natalja Galkina

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks,
Hosai

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M

Mike sid

New Contributor

I still need to pay my phone bills can you please call me and I can pay it

M

Marquerita T

iD Mobile Employee

Hi @Mike sid.

Thank you for your post.You can easily make payments using our automated phone service.

Simply dial 0333 003 0001 or 0333 003 7777 from your iD Mobile phone, then select option 2 followed by option 1 to make a payment. Enter the amount you wish to pay and your card details. This process is quick, secure, and doesn’t require speaking to an agent.

If you don’t have access to your iD Mobile number, you can still make a manual payment by calling 0333 003 0001. Both options are convenient and secure.

Thanks,

Marquerita

The iD Mobile Team

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