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New Contributor
September 29, 2025
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Google Pixel 10 Pro Trade In Promotion

  • September 29, 2025
  • 6 replies
  • 123 views

I have not received promotional trade in payment for the Google Pixel 10 Pro. I have emailed tradeuphelp@currys.co.uk but have not received a reply. Does anyone know any information which might help?

    Best answer by Tyler C

    Hi there ​@SamCc, no problem. They will get back in touch with you as soon as possible, as they’re quite busy at the moment.

     

    Thanks,

    Tyler

    6 replies

    Tyler C
    iD Mobile Employee
    iD Mobile Employee
    September 30, 2025

    Hi there ​@SamCc, sorry to hear that. When did you email the trade-in team?

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    SamCcAuthor
    New Contributor
    September 30, 2025

    Hi Tyler,

     

    I emailed them seven days ago.

     

    Sam

    Tyler C
    iD Mobile Employee
    Tyler CAnswer
    iD Mobile Employee
    October 1, 2025

    Hi there ​@SamCc, no problem. They will get back in touch with you as soon as possible, as they’re quite busy at the moment.

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    SamCcAuthor
    New Contributor
    October 1, 2025

    No worries thank you

    Tyler C
    iD Mobile Employee
    iD Mobile Employee
    October 1, 2025

    Thank you for your patience ​@SamCc!

     

    Kind regards,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    SamCcAuthor
    New Contributor
    October 11, 2025

    I have still had no response from the trade in help team. Is there an alternative way to contact them?