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Community Member
trtrtrrichard
Community Member
Oct 30, 2025 9:17 PM UTC
Solved

google pixel 10 pro xl proof of purchase

Hi Guys,

 

I had a claim:
Purchase a Google Pixel 10 Pro and claim a pair of Pixel Buds Pro 2.

I have to send them a full invoice of my phone, to get through on the claim. 

How can I get it? 

 

Thanks your help

 

Richard

    WelshPaul
    WelshPaulAnswer
    Platinum 
Contributor
    Oct 30, 2025 9:59 PM UTC

    An invoice would have been sent to your email address. Have a look at your inbox and don’t forget to check the junk/spam folder too.

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    View in thread

    5 replies

    WelshPaul
    Platinum 
Contributor
    WelshPaulAnswer
    Platinum 
Contributor
    Oct 30, 2025 9:59 PM UTC

    An invoice would have been sent to your email address. Have a look at your inbox and don’t forget to check the junk/spam folder too.

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    Oct 31, 2025 10:12 AM UTC

    Hi ​@trtrtrrichard 

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

     

    I'll speak to you there.

     

    Thanks.

    Gemma

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    RV112
    New Contributor
    Nov 9, 2025 12:54 PM UTC

    I also have this problem could I please get a message

    iD Mobile Employee
    Michael Z
    iD Mobile Employee
    Nov 9, 2025 1:24 PM UTC

    Hi ​@RV112 ,

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

    Michael Z

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
      New Contributor
      Zorena
      New Contributor
      Dec 25, 2025 8:25 PM UTC

      Hi I have the same issue can I have a message also

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