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New Contributor
Oct 17, 2026 12:20 PM UTC

Hello, i’ve accidentally bought two data roaming add ons for Morrocco. I only need 1 10day roaming. Not 2. Thanks

Hello, i’ve accidentally bought two data roaming add ons for Morrocco. I only need 1 10day roaming. Not 2. Thanks 

    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    Oct 18, 2026 6:44 AM UTC

    Hi ​@Sanjay 1984,

     

    I'm sorry to hear that you've accidentally purchased two roaming add-ons.

     

    Unfortunately, once a roaming add-on has been purchased, it is activated immediately. Because of this, it can't be cancelled, removed, or refunded.


    Regards,


    Gemma M
    The iD Mobile Social Media Team

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