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Community Member
Oct 12, 2026 6:01 AM UTC

help with extra xharge

Hiya I'm just wondering if you could tell me why I was charged more this month than my bill should usually be

    1 reply

    Owethu M
    iD Mobile Employee
    iD Mobile Employee
    Oct 13, 2026 12:31 PM UTC

    Hi ​@1995abbie, 

     

    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

     

    Owethu