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alexh1
Community Member
August 17, 2026

help with order

Hi, I have just ordered a sim for £6 a month and it says this will be processed within 48 hours and then sent out to me. 
 

I move country on Saturday but will be leaving my home on Friday, and I noticed it says 2-3 working days. 
 

can my order please be prioritised to be approved and sent please? Thanks so much 

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    September 15, 2026

    Hi ​@alexh1,

     

    Apologies for the delayed response, however could you let us know whether you still require assistance with this?
     
    We look forward to hearing from you.
     
    Regards,
     
    Gemma M
    The iD Mobile Social Media Team

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