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HELP WITH OVERDALES

  • July 10, 2026
  • 1 reply
  • 7 views

Hello i am having issues with overdales we were going to setup a payment plan for the balance and now they are refusing communications because my son answered when they called and as he is disabled he didn’t want to pass my number out,I am trying to arrange them to call and I answer but they are refusing this and want me to give another number which I don’t want to do as I don’t like giving out contact information to be shared to third parties. They have the email and phone number you have given to them so they are actually acting unlawful by refusing them

1 reply

Hosai W
iD Mobile Employee
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  • iD Mobile Employee
  • July 15, 2026

Hi ​@LeightonMees,

 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,

Hosai