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Community Member
JAYMCC99
Community Member
Jul 18, 2026 12:49 PM UTC
Question

hey ive just upgraded my phone contact, do i have to cancel my old direct debit?

Im not sure

      1 reply

      iD Mobile Employee
      Michael Z
      iD Mobile Employee
      Jul 18, 2026 4:49 PM UTC

      Hi ​@JAYMCC99 

       

      Thank you for your message.

      There's no need to cancel your Direct Debit, as it will automatically update to reflect the monthly payment for your new upgrade plan.

       

      -Michael Z

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