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hey ive just upgraded my phone contact, do i have to cancel my old direct debit?

  • July 18, 2026
  • 2 replies
  • 7 views

Im not sure

Best answer by David_25

no one is going to solve your issue here. direct contact Chat team on official website or call their Helpline same issue happened with me after 1 week  of struggle finally i make it. let me know If you need help for further guide.

2 replies

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  • Active Contributor
  • Answer
  • July 18, 2026

no one is going to solve your issue here. direct contact Chat team on official website or call their Helpline same issue happened with me after 1 week  of struggle finally i make it. let me know If you need help for further guide.


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  • iD Mobile Employee
  • July 18, 2026

Hi ​@JAYMCC99 

 

Thank you for your message.

There's no need to cancel your Direct Debit, as it will automatically update to reflect the monthly payment for your new upgrade plan.

 

-Michael Z