Skip to main content
Community Member
JAYMCC99
Community Member
July 18, 2026
Question

hey ive just upgraded my phone contact, do i have to cancel my old direct debit?

Im not sure

      1 reply

      iD Mobile Employee
      Michael Z
      iD Mobile Employee
      July 18, 2026

      Hi ​@JAYMCC99 

       

      Thank you for your message.

      There's no need to cancel your Direct Debit, as it will automatically update to reflect the monthly payment for your new upgrade plan.

       

      -Michael Z

      Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

      Not the answer you were looking for?


      Create a new topic and ask a question to the iD Community.


      Create a topic
      Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
      Terms & ConditionsAccessibility statement