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Community Member
August 30, 2026
Question

hi bill is higher than last month and mobile data says 980 gigs used out of 500 when my phone says ive inly use 15gig

  • August 30, 2026
  • 1 reply
  • 9 views

hi bill is higher than last month and mobile data says 980 gigs/500 and phone saya ive only used 15gig

    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    September 5, 2026

    Hi ​@Aidan2609,

     

    I've just sent you a private message to help get this sorted.
     
    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.
     
    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 
     
    We'll speak to you there.
     
    Thanks,
     
    Gemma M
    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.