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Community Member
Apr 21, 2026 10:16 AM UTC
Question

how can i have multi sim deal to 1 account. As all of my kids now want a phone each

How can I set up a multi sim account and pay at the same timeĀ 

    1 reply

    Owethu M
    iD Mobile Employee
    iD Mobile Employee
    Apr 21, 2026 1:12 PM UTC

    Hi ​@IamSteve77,Ā 

    Ā 

    Thanks for getting in touchĀ I’ll clarify this for you šŸ‘

    Ā 

    At iD Mobile, we don’t offer traditional ā€œfamily plansā€ or a single multi-SIM bundle with one shared tariff. However, you can absolutely manage multiple lines under one account and pay them together, which is likely what you’re looking for.

    Ā 

    šŸ“± How to set up and manage multiple SIMs on one account

    Ā 

    If all the SIMs are in your name, they can be grouped under one iD Mobile account:

    1. To add/manage multiple lines:
    2. Log in to the iD Mobile app or online account
    3. Go to ā€œAccount Overviewā€
    4. Select ā€œAdd a plan / Add a numberā€ (if setting up a new line)
    5. Once added, each SIM will appear as a separate line under your account
    6. You can then toggle between numbers to view usage, bills, and settings

    šŸ’³ Billing & payments

    • All lines under your account will be billed together on one monthly bill
    • You’ll make one combined payment for all active plans
    • Each line will still have its own allowance (data, minutes, texts)

    šŸ“Œ Important note

    While you can manage multiple SIMs in one place, each plan remains a separate contract — they just sit under the same billing account for convenience.

    Ā 

    If you’re planning to add new lines, our Sales Team can also help you set everything up in one go:

    • šŸ“ž 0800 049 0250
    • šŸ’¬ https://www.idmobile.co.uk/live-chat

    If you want, I can also help you figure out the best plan setup depending on how many SIMs you need šŸ‘

    Owethu