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John Loy
Community Member
John Loy
Community Member
August 14, 2026
Question

How can I move my direct debit to another bank?

I need to move my direct debit to another bank.  How can I do this?

 

    2 replies

    Geluk
    Silver Contributor
    Geluk
    Silver Contributor
    August 14, 2026

    Pursue such issues via CHAT page; type SPEAK TO A PERSON.😄

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Tashnieka D
    iD Mobile Employee
    Tashnieka D
    iD Mobile Employee
    August 14, 2026

    Hi ​@John Loy,

     

    Thank you for getting in touch with us.

    If you are registered for an online iD Mobile account, you can update your Direct Debit details through either the iD Mobile app or your online account.

    Alternatively, our Live Chat team can help you with this. You can contact them here:

    https://www.idmobile.co.uk/live-chat

     

    Once connected, select the relevant Billing/Payments option and an advisor will be able to assist you further.

     

    Regards,

    Tashnieka
    The iD Mobile Team

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