Skip to main content
Question

How can I pay my final bill?

  • September 23, 2025
  • 1 reply
  • 31 views
D
Community Member

I no longer have access to my online account and have a final bill to pay.

I’ve attempted to pay using the automated phone line however I’m not even asked to input my account number or phone number, instead I’m told I owe £0!

In fact I owe over £700 as I’ve moved provider and sold my handset to pay off my iD mobile account 12 months early.

There isn’t any helpful information on the rear of my final bill.

Can anyone help?

    1 reply

    Tyler C
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Tyler C
    • iD Mobile Employee
    • September 25, 2025

    Hi there ​@dln6376, are you calling to automated payment line from anothe iD Mobile contract/SIM card at all?

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement