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dln6376
Community Member
September 23, 2025
Question

How can I pay my final bill?

  • September 23, 2025
  • 1 reply
  • 90 views

I no longer have access to my online account and have a final bill to pay.

I’ve attempted to pay using the automated phone line however I’m not even asked to input my account number or phone number, instead I’m told I owe £0!

In fact I owe over £700 as I’ve moved provider and sold my handset to pay off my iD mobile account 12 months early.

There isn’t any helpful information on the rear of my final bill.

Can anyone help?

    This topic has been closed for replies.

    1 reply

    Tyler C
    iD Mobile Employee
    Tyler C
    iD Mobile Employee
    September 25, 2025

    Hi there ​@dln6376, are you calling to automated payment line from anothe iD Mobile contract/SIM card at all?

     

    Thanks,

    Tyler

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