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New Contributor
September 30, 2026
Question

how do I cap my account xxxxxx

How do I cap my account to avoid overspending 

    1 reply

    iD Mobile Employee
    October 1, 2026

    Hi ​@Ffoeg63 

     

    Thank you for getting in touch with us.

    Steps to Set or Change Your Bill Cap
    Open the iD Mobile App and sign in.
    Tap on the Bills tab (or check My Services / your account profile if using a different menu layout).
    Select Manage bill cap.
    Adjust the slider or type your preferred amount (such as £0 to block all extra charges, or a higher limit like £25) into the field.
    Tap Save or Confirm 

     

    Thank you,

     

    Zandile M

    The iD Mobile Team

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