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Community Member
Oct 26, 2026 12:51 PM UTC
Question

How do i get a pdf copy of my invoice from my recent order?

Hi can you help me to get a copy of my invoice from my recent order as nothing came with the phone and I'm trying to make the claim for the earbuds. Thanks 

    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    Oct 27, 2026 2:57 PM UTC

    Hi ​@Batty12,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M

    The iD Mobile Social Media Team

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