Hi ​@Ruby786, 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks.

Owethu

IDMOBILE HAVE SENT ME 3 PROOF OF PURCHASED AND ALL WITH ERRORS IPHONE HAS REJECTED ACTIVATION LOCK DUE TO YOUR COMPANY MISTAKES THE ID STORE ADDRESS SAYS SOUTHAMPTON BUT INFACT IS IN SATFORD ON ONE AND SECOND ONE MY CONTRACT DATE IS WRONG AND IN THE OTHER THE LETTER IS ADDRESSED TO ME BUT SAYS DEAR MARTIN

Hi ​@Ruby786,

We are so sorry to hear of this, I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

We'll speak to you there.

Thanks,

Gemma M
The iD Mobile Social Media Team