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Community Member
Starburst
Community Member
August 2, 2026
Question

How do I stop my childs phone

I pay the bill and recently he has been sending messages to others that aren’t very nice.

Am I amble to stop his service temporarily from my device?

 

1 reply

Tashnieka D
iD Mobile Employee
Tashnieka D
iD Mobile Employee
August 2, 2026

Hi ​@Starburst, 

 

I’m sorry to hear this. Unfortunately, this feature can’t be done from your device. However, we can take care of that for you on our end.

You can get in touch with our live chat team via https://www.idmobile.co.uk/live-chat and they’ll be happy to help you temporarily suspend the service.

 

Thanks,

Tashnieka

The iD Mobile Support Team

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