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Community Member
April 24, 2026
Question

how much do i owe ledt for the phone

  • April 24, 2026
  • 1 reply
  • 186 views

Hi i am contacting you to know how much is left on my account for the phone as im basically done with payments for the phone has its been over 2 years nearly 

 

    1 reply

    Owethu M
    iD Mobile Employee
    iD Mobile Employee
    April 24, 2026

    Hi ​@Kane432miller
     

    Thanks for getting in touch I can help clarify this for you.

     

    If you’d like to check what’s left on your handset payments, you can view this anytime through the iD Mobile account portal or the iD Mobile app.

     

    📱 How to check your remaining balance:

    1. Log in to your account or app
    2. Go to My Plan / Billing
    3. Select your device or contract details
    4. You’ll be able to see any remaining device payments and your contract status

     

    🔄 Upgrade options

     

    If you’re nearing the end of your contract, you can:

    • Upgrade to a new handset or SIM plan
    • Switch to a SIM-only deal up to 24 days before your contract ends

    You can view your upgrade options directly in the app or online portal.

     

    Alternatively, you can speak to our Sales Team:

     

    ❌ If you want to disconnect your service

     

    You can also manage cancellation directly in your account:

    1. Log in to the iD Mobile account portal
    2. Go to Account Settings / Plan
    3. Select Cancel or Disconnect Service
    4. Follow the on-screen steps to submit your request

    Owethu