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Community Member
Buffy83
Community Member
July 26, 2026
Question

How to find out how to pay off contract early?

I'd like to pay off the contract so that my son can take out his own contract rather than me paying for him. I can't see how to do this in the app and the chat bot wasn't particularly helpful!

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    July 26, 2026

    Hi ​@Buffy83,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M

    The iD Mobile Social Media Team

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