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Question

How to find out how to pay off contract early?

  • July 26, 2026
  • 1 reply
  • 10 views

I'd like to pay off the contract so that my son can take out his own contract rather than me paying for him. I can't see how to do this in the app and the chat bot wasn't particularly helpful!

1 reply

Gemma M
iD Mobile Employee
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  • iD Mobile Employee
  • July 26, 2026

Hi ​@Buffy83,

 

I've just sent you a private message to help get this sorted.

 

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

 

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

 

We'll speak to you there.

 

Thanks,

 

Gemma M

The iD Mobile Social Media Team