Hi ​@Hard_Alex, 
 

I’m sorry to hear you’re having trouble logging in I understand how frustrating this must be.
 

It sounds like your number transfer may not have fully completed yet, which is why verification texts are still going to the temporary number that came with your new SIM.
 

We’ll need to check this for you to confirm what stage the transfer is at and get it sorted.
 

I’ve just sent you a private message to help get this resolved.
 

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.
 

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview
 

I’ll speak to you there.
 

Thanks,

Owethu

Hi, I have no service on my mobile at all now?

Hi ​@Hard_Alex, 

Have responded to your message. 

Owethu